Getting Started

Ways to Contact Us:

• By Email: Fill out the pre-lodgement business questionnaire and email it to customer@kwinana.wa.gov.au.
• By Phone: Call us at 9439 0200. Our Customer Service Officers will guide you to the right department.
• In Person: Visit the City of Kwinana Administration Office at the corner of Gilmore Road and Sulphur Avenue, Kwinana WA 6167.

After you contact us, we’ll decide if you need an appointment with our Planning, Building, or Environmental Health Teams.

Pre-Lodgement Business Questionnaire

This questionnaire helps us determine what approvals your business type needs. Fill it out and send it to customer@kwinana.wa.gov.au. We’ll respond within 5 business days with the next steps for your application.

Self-Help Checklists for Common Businesses

We have easy checklists for common business types. Visit our Business Hub to access checklists for:

• Checklist for starting a skin penetration or beauty therapy premises
• Checklist for starting a hairdressing business
• Checklist for starting a commercial food business
• Checklist for starting a home food business
• Checklist for starting a mobile food business

We have developed some information sheets and forms to assist you to lodge a planning application, which are also available via our Business Hub:

• When is a planning application required?  
• Development application checklist
• Section 40 Liquor Licence
• Home occupation vs home business  
• Development or Planning Approvals

What are the Planning application assessment timeframes?

• Normally 60 calendar days, which may include a request for further information to support your application; or,
• 90 calendar days if any external referrals to government agencies or public advertising is required.

If you require more information, please contact the City on 9439 0200, or via email: planning.team@kwinana.wa.gov.au

• When is a Building Permit required?
• Building Permits

Uncertified application assessment timeframe:

• We allow 25 business days for the City to assess your application; and
• 21 calendar days for the applicant to provide further information if requested by the City.

Certified application assessment timeframe:

• We allow 10 business days for the City to assess your application; and
• 21 calendar days for the applicant to provide further information if requested by the City.

The Building Act allows for the Permit Authority to refuse an application if all required information is not provided within the 21 day period mentioned and the City can retain the application fee.

Notice of Completion

A notice of completion application is available on the Department of Mines, Industry Regulation and Safety website.

Building Occupancy Permit

A building occupancy permit application is available on the Department of Mines, Industry Regulation and Safety website.

• When is an occupancy permit required?
• Building Permits

If you require more information, please contact the City on 9439 0200, or via email: building@kwinana.wa.gov.au.

Fit out plans for initial Health Application

• An application for assessment of fit-out plans is required for new commercial food businesses. See food businesses for more information.
• An application to construct, alter or extend a public building (Form 1) is required for new public buildings (unless a Building Permit Application is submitted).
• An application to construct or install an apparatus for the treatment of sewage is required for installation of an effluent disposal system. See wastewater for more information.

Timeframes:

• Allow 14 working days or 30 working days if Department of Health approval required
• Additional time for further information request

Health Applications

Different applications applicable based on business type. If you require more information, please contact the City on 9439 0200 or via email: health@kwinana.wa.gov.au

• Application - Notification/registration of a fixed food business​​
• Application - Notification/registration of mobile or temporary food business and trading in public places
• Application - Notification/registration of a residential food business​​
• Application Form for Trading in Public Place for Temporary or Mobile Food Businesses with existing registration or notification

See Food Business for more information.

• Notification form for Hairdressing Premises. See Skin Penetration and Hairdressing Businesses for more information.
• Notification form for Skin Penetration Premises. See Skin Penetration and Hairdressing Businesses for more information.
• Application for Section 39 Liquor Licence. See Liquor Licensing for more information.
• Application for Certificate of Local Health Authority - Section 55 Gaming Permit. See Gaming for more information.
• Public building applications - application for certificate of approval (Form 2) and an application for certificate of electrical compliance (Form 5). See Public Building for more information.

Health application assessment timeframe:

• Allow 14 working days or 30 working days if Department of Health approval required
• Additional time for further information request