Important Information: All requests relating to new bins, missed services, damaged/stolen bins, missed verge collections and damage complaints will be processed by the City’s contractor within 8 business hours. All other requests will be processed by the City within 8 business hours.
Any urgent enquiries relating to bin collections should be phoned through to 1300 293 955. Other urgent enquiries, please contact 9439 0200, the City’s customer service number during business and after hour service contact. For police assistance call 131 444 or in the case of an emergency please contact 000.
Please Note: For a new bin service (1 x 240L General Waste bin and 1 x 360L or 240L Recycling bin) there is a Waste Service Charge as specified in Council Fees and Charges.
For more information about waste and recycling public please visit either the City’s bins and collections date webpage or the City’s verge collections (bulk waste and green waste) webpage.