Bins and Collection Dates

Find out about using your bins and bin collection days. Information on requesting new bins, bin repairs, upgrades and replacements is also available.

Find your bin collection days
How to use your waste and recycle bins
Request a new / additional bin service
Report lost, stolen and damaged bins
Upgrade your recycle bin to 360 litres
In-home waste collection (aged persons and people with disability)
More information and contacts

Find your bin collection days

Green-topped bins are collected weekly.

Yellow-topped recycle bins are collected fortnight.

To find your regular bin collection days:

Open Intramaps*
Click on the ‘Address Search’ tab located in the bottom left section of the page (see below)
Insert your property address details
Select ‘Search’.

Your bin collection days will appear on the right-hand-side of the screen.

*If this is the first time you have used Intramaps, you may be asked to read and accept the terms of use.

Bin collections on public holidays

All public holidays are serviced on their normal collection days, except for:

Christmas Day
New Year's Day
Good Friday.

Report a missed bin collection

To report a missed bin collection please contact the City’s contractor Veolia on 1300 293 955.

How to use your waste and recycle bins

Your green-topped waste bin is for:

Food waste
Garden waste
Other general rubbish items.

A graphic reading 'Bins and waste collection - general waste' with a cartoon bin.

Your yellow-topped waste bin is for recycling only, including:

Rigid plastic bottles and containers
Paper and cardboard
Aluminium and steel
Green, brown and clear glass bottles and jars.

A graphic reading 'Waste and recycling in Kwinana - recycling bin' with a cartoon recycling bin.

Important notes

Remove lids from all plastic bottles and jars (they cannot be recycled in your yellow-topped bin)
Rinse all items
Do not place items in plastic bags
Do not place the following items in the recycling bin:

Soft and flexible plastic
Food and organic garden materials
Electronic waste (e-waste)
Aerosol cans, chemicals and cleaners
Batteries
Textiles eg. material.

For information on how to dispose of non-recyclable materials and household hazardous waste, please visit the waste disposal page.

Recycle bin reminders

To remind you what items can be placed in your recycle bin, the City offers ‘Recycle Bin Stickers’.

Contact the City to order your recycle bin stickers.

Bin Tagging and Education Program

The City of Kwinana is working to provide direct feedback and education to residents on how to use general waste (green lid) and recycling (yellow lid) bins correctly.

From February to April each year the City of Kwinana will conduct Bin Tagging and Education Programs. You may see our Bin Tagging Officers (wearing a high-visibility vest and carrying appropriate identification) on your bin day, conducting visual assessments of the contents of each household’s general waste and recycling bin.

The City commenced bin tagging in 2015 and has produced very encouraging results, including large improvements in the number of households recycling right.

What is the program about?

The Bin Tagging and Education Program focuses on reducing contamination and increasing recycling from the kerbside system. In most cases, providing general information alone does not necessarily change community waste and recycling behaviours. The Bin Tagging and Education Program uses a combination of information provision and enforcement to achieve reduced contamination and increased recycling.

How will it work?

Officers will make a quick visual assessment of the contents in each participating household’s recycling and general waste bins at the kerbside on bin day. Based on their assessment, a tag is placed on the bin providing feedback on its contents and how they could recycle more and waste less. Officers will place a ‘happy’ or ‘sad’ tag on the handle of the bin, with their feedback and notes on how the bins are being used and what can be improved.

Why is the program being undertaken?

Recycling is a shared responsibility, and by everyone working together to ensure they put the right thing in the right bin we can send less waste to landfill, recycle more and reduce processing costs. By providing feedback to residents we can help to clarify any misconceptions or confusion residents may have, while also offering positive reinforcement to households sorting their waste correctly.

What do we look for when we inspect the bins?

Bin Tagging Officers will check each bin for contamination (wrong items), such as recyclables in the green lid general waste bin, or general waste in the yellow lid recycling bins.

Officers will not be ‘rummaging’ through bins, rather they will be aiming to gain a general overview of how the household is sorting their waste. Bins are only inspected to the point of determining the kind of items in the bin and Officers will not be looking at any resident’s personal information.

If you are concerned about placing personal information in your kerbside bins at any time we recommend shredding or tearing up sensitive documents before placing into the appropriate bin.

What kind of feedback will I receive?

The tags are designed with ‘happy’ and ‘sad’ faces to indicate whether the bins are being used correctly or incorrectly, and will match the bin lid colours – yellow for the recycling bin and green for the general waste bin. For example, if the recycling bin is inspected and is free of contamination, you will receive a yellow tag with a happy face thanking you for doing the right thing. If items are placed in the wrong bin, a sad face tag will be attached to that bin with further details of which items were placed into the wrong bin and how to put the right thing in the right bin.

What information is recorded, and how is it used?

Officers record contamination in each bin and the level of contamination. Community results will be reported, rather than individual households. Information about what is being placed in each bin is important for us to understand the key issues to address when educating the community.

What happens if households keep putting the wrong things in the bin?

The Program will focus on education rather than enforcement, and similar programs in other Local Government areas have shown most residents are interested in doing the right thing when it comes to separating their waste if given the correct information.

In a small number of cases where residents’ bins show repeated high contamination levels following several visits, the bin will not be collected. A tag informing the resident the bin was not able to be collected will be attached to the bin, listing the contaminants and requesting they be removed before contacting the City to have the bin collected. The bin will also be taped shut to prevent collection.

Please note that if your bin is taped shut you will need to remove any contaminants and contact the City to arrange collection. The City may follow up on serious ongoing issues.

How are the areas selected for the program?

Not all households in the City will be involved in the program, areas have been chosen to ensure a cross section of the community is represented.

Request a new / additional bin service

The City's waste contractor Veolia manages all residential requests for new bin services and changes to existing bin services.

To request a new bin please contact Veolia on 1300 293 955.

Fees and charges for additional bins

All additional 240 litre green-topped waste bins and 240 litre yellow-topped recycle bins for domestic or business waste collection are charged at the approved fees and charges levied in Council's annual budget.

To request an additional bin please contact Veolia on 1300 293 955.

Report lost, stolen and damaged bins

The City's waste contractor Veolia is able to repair general waste bins and recycle bins with loose or missing lids, wheels or missing parts, free of charge.

To request a bin repair or replacement bin please contact Veolia on 1300 293 955.

Upgrade your recycle bin to 360 litres

It is free to upgrade your recycle bin from 240 litre to 360 litres.

To apply please contact the City’s waste contractor Veolia on 1300 293 955.

Veolia will explain the process and assist you with the free upgrade.

Please note: your new bin could take up to 90 days to arrive.

Request an upgrade fee refund

Residents who previously paid for the upgrade may be eligible for a refund.

Please complete the upgrade fee refund application and submit it to the City:

By email
By post to City of Kwinana, PO Box 21, Kwinana WA 6966
In person to the City’s Administration Centre.

In-home waste collection (aged persons and people with disability)

Do you have difficulty placing your bin on the verge for collection day?

The City offers in-home waste collection services for eligible aged persons and people with disability.

A representative from the City’s waste contractor Veolia can bring your bin out for collection and return it for you on rubbish day.

To apply:

Complete the In-home waste collection services application
Submit the form (along with proof of age/disability) to the City:

By email
By post to City of Kwinana, PO Box 21, Kwinana WA 6966
In person to the City’s Administration Centre

More information and contacts

For more information about your bins, please contact Veolia on 1300 293 955.

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