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  4. Rate Payments and Options

Rate Payments and Options

Find out how to pay rates, including rate payment methods, instalment plans, late payments and penalty interest.

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Rate payment methods

​Pay online​

​Submit your payment using the City's Rates payment portal​.

Direct debit 

To arrange direct debit please contact us on 9439 0200 or email rates@kwinana.wa.gov.au.​

Pay by mail

​Make cheques payable to the City of Kwinana and crossed 'Not Negotiable'.

Post the cheque and payment slip only to:

City of Kwinana

PO Box 21

Kwinana WA 6966

Pay by cheque

Make cheques payable to the City of Kwinana and cross 'Not Negotiable'.

Present your rate notice intact to the cashier at any Australia Post Office.

Pay in person

Pay via debit card, credit card, cash or cheque.

Present your rate notice intact at the Administration Building (corner of Gilmore Avenue and Sulphur Road, Kwinana WA 6167) during opening hours (8.30am to 4.30pm, Monday to Friday).

Pay by BPay

Pay online via Bpay, bank transfer or via  telephone banking​.

Check your rate notice for your individual biller codes and reference numbers.

Instalment plans

Instalments are offered to all ratepayers on the rate notice. An ad​ministration fee and penalty interest of 3% is applicable (registered pensioners/seniors excluded).

2 or 4 equal instalments.

Ratepayers may pay by instalments simply by paying the amount of the first instalment as indicated on your Annual Rate Notice. Reminder notices will be sent 28 days before each subsequent instalment is due.

Ratepayers who pay the first instalment late lose the right to pay by instalments. If this occurs the City has the right to insist that rates are paid in full.

Direct debit instalments

Direct debit Instalments are offered on a weekly or fortnightly basis. Please return your completed request form to the City by the due date as indicated on your Annual Rate Notice.

Before submitting your application, please view the Direct Debit Terms and Conditions. 

To apply for a special payment arrangement, complete the Direct Debit Special Payment Arrangement Application Form and return it to our Rates team, or submit your application online using the form below.

For ratepayers experiencing financial hardship, the Council has adopted a Financial Hardship Policy which can be accessed here. Our friendly team are willing to assist you in discussing eligibility or completing the form - contact the Rates Team on 9439 0200 or email rates@kwinana.wa.gov.au.

Application for Special Payment Arrangement Form

(Given and Surname)
Street Address
Landline or Mobile Number
example@example.com
Payment Arrangement Frequency



Method of payment


I agree to the below terms and conditions

Please confirm your identity

Terms and Conditions

By submitting this form I agree to the conditions below:

  • An arrangement fee of $55.00 is applicable to this payment arrangement unless the proposed payment arrangement is paid in one payment (eligible pensioners/seniors receive a 50% discount on this fee).
  • Interest of 7% pa calculated daily from the due date will accrue over the payment period.  Please contact the Rates Department on 9439 0200 prior to your last payment to confirm the final amount.
  • It is the responsibility of the ratepayer to ensure that the agreed payment amount is paid on or before the agreed scheduled payment date. Reminder notices will not be issued.
  • Failure to adhere to the above conditions will result in the City cancelling the arrangement and the full amount, including any penalty interest, will become due and payable. Legal action may recommence without further notice. A $55.00 cancellation fee applies.
  • This arrangement will be reviewed by council staff from time to time to ensure compliance with your formal arrangement.
  • Payments should commence as per the proposed arrangements, pending formal approval/acceptance.

Late payments and penalty interest

Where no instalment or direct debit arrangement has been made for the payment of rates and service charges after 35 days of the issue date, action will be taken for their recovery.

Penalty interest applies to all overdue rates (registered pensioners are excluded).

More information and contacts

For more information about paying rates please contact us on 9439 0200 or email rates@kwinana.wa.gov.au.​

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City of Kwinana kaditj kalyakoorl moondang-ak kaaradj midi boodjar-ak nyininy, yakka wer waabiny, Noongar moort. Ngala kaditj baalap kalyakoorl nidja boodjar wer kep kaaradjiny, baalap moorditj nidja yaakiny-ak wer moorditj moort wer kaditj Birdiya wer yeyi.

The City of Kwinana acknowledges the Traditional Custodians of the land on which we live, work and play, the Nyoongar people. We recognise their connection to the land and local waterways, their resilience and commitment to community and pay our respect to Elders past and present.

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