Payment Methods

​​​​​​​​​​​​​​​​​​​​​​​​​Payment Methods

​Pay Online

​Use the City's Rates Payment Portal​ to submit your payment right now.

Direct Debit​

Direct Debit options are available. Please call the rates department to discuss on 9439 0200 or rates@kwinana.wa.gov.au.​

Pay by Mail

​Make cheques payable to the City of Kwinana and crossed 'Not Negotiable'. Post the cheque and the payment slip only to: City of Kwinana, PO Box 21, Kwinana 6966.

Pay at Australia Post

Present your rate notice intact to the cashier at any Australia Post Office or agency for payment during normal Post Office hours. Make cheques payable to the City of Kwinana and cross 'Not Negotiable'.

Pay in Person at Council

Present your rate notice intact to the cashier (Corner of Gilmore Ave and Sulphur Rd, Kwinana) during cashier hours (8.30am to 4.30pm, Monday to Friday), via debit card, credit card or cheque.

Pay by BPay

If you have your rate notice showing your individual biller codes and reference numbers, you can pay via online, mobile or telephone banking​. 

Sunset behind trees.
Late Payments

Where no instalment or direct debit arrangement has been made for the payment of rates and service charges after 35 days of the issue date, legal action will be taken for their recovery. All costs associated with the legal action are recoverable from the ratepayer and will be added to the account.

Late Penalty Interest

Late payment or non-payment of rates, emergency services levy and charges (including instalments) will result in late penalty interest charges (currently 8% as set under Section 6.51 of the Local Government Act 1995).​

Penalty interest applies to all overdue rates as follows (registered pensioners are excluded):

  • where an election has been made to pay by an instalment option - if an instalment is not paid by the due date; or
  • where no instalment election has been made – on the balance which remains outstanding after the due date.

Proble​ms Paying?

If you are having difficulty paying your rates, please contact the rates department on 9439 0200 or email before the final due date for payment to discuss payment arrangements.

Complete the City's Application for ​Special ​Payment Arrangement Request Form below.

Applications for Special Payment Arrangement

Council recognises that certain ratepayers in the community may have difficulty in meeting their commitments regarding the payment of rates and/or charges.

The application for Special Payment Arrangement is to provide an alternative method of payment and assistance to those who cannot pay as per the Council approved payment methods listed on the annual notice.

Should you wish to discuss this further please contact our rates department to discuss on 9439 0200 or rates@kwinana.wa.gov.au.

​​For further information, please contact us.

Interim Rates 

Interim rates are levied at any time when a property is revalued by the Valuer General (VG). The most common reasons for a revaluation are:

  • following subdivision or amalgamation of land;
  • following the completion of a new building on land;,
  • following the completion​ of additions or alterations to an existing building (this includes a new pool);
  • following the demolition of a building; or
  • that the previous valuation was incorrectly assessed.

In the case of a new subdivision, the property needs to be re-valued by the VG. Once completed, interim rates will be levied and a copy of the Interim Notice will be sent to any settlement agents involved at the time. Settlement agents are quite often holding monies in trust to pay rates. Please contact your settlement agent if this is the case.

Whenever a new valuation is received from the VG, the City is required by legislation to apply that valuation, and reassess the rates levied for that property. Any amount already levied for the financial year is taken into account when calculating interim rates, and an interim rate account for the difference is raised.

Objections

Valuations - Your valuation (GRV or UV) is only one factor used to calculate your rates notice. The Valuation of Land Act 1978 (as amended) Part IV sets out how valuation objections may be lodged. A property owner may lodge an objection against the valuation of a property within 60 days of the date of issue of a rates notice. For information on how your values are calculated and how to lodge an objection, please visit Landgate's website landgate.wa.gov.au/valuations, or alternatively call Landgate Customer Service on +61 (0)8 9273 7373.

Rates Record - Section 6.76 of the Local Government Act 1995 provides the grounds, time and the way individual objections and appeals to the Rates Record may be lodged. An objection to the Rate Book must be made in writing to the council within 42 days of the date of issue of a rates notice.

Section 6.81 of the Local Government Act 1995 refers that rates assessments are required to be paid by the due date, irrespective of whether an objection or appeal has been lodged. In the event of a successful objection or appeal, the rates will be adjusted, and you will be advised accordingly. Credit balances may be refunded on request.​

Street Addressing 

​​View the Australian and New Zealand Standard - Rural and Urban Addressing.​​

What do I get for my rates? 

Find out more about the City's facilities and services​​ provided to the community.

Page reviewed: 04 Aug 2020 2:33pm