25 March 2020
The City of Kwinana is closing its administration to the public from 4.30pm today (Wednesday, 25 March 2020) in response to COVID-19.
Following further government advice to close all non-essential services to ensure social distancing and hygiene measures are able to be maintained, the City felt that it was the appropriate time to close the administration building to ensure the safety and protection for its customers and staff.
While the building will be closed to the public, customers will still be able to contact the City by phoning the City’s customer service phone line on 9439 0200 or emailing email@example.com
Customers who have statutory requirements that require them to come into the City will be able to do so by appointment only with only one sole customer allowed to be in attendance per meeting.
Additionally, customers are able to perform a number of other functions on the City’s website such as paying bills, planning and building applications or cat and dog registrations. Visit the City’s website www.kwinana.wa.gov.au
to see what’s available.
Mayor Carol Adams said now was the right time to make the decision to close the doors to ensure the City is doing everything within its power to try and ensure social distancing is occurring and it is keeping it community and staff safe from COVID-19.
“Not only have we decided to close the doors to the administration building we have also decided to fully shut the City’s library which means public computer access is no longer available.
“While each new day seems to bring more drastic measures in the fight against COVID-19, the City is still committed to providing essential services such as rubbish collections, City Assist, park and reserve maintenance and obviously customer service through phone and email channels,” she said.