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Pre-Booked Verge Collections

Verge collections are provided to residential properties paying for a waste service charge. In July 2025, the City will be transitioning to a pre-booked collection service. Find out about our new pre-booked verge collection as well as how to use this service here.

Pre-Booked: Your Waste, Your Way! 

We are thrilled to announce the launch of our new pre-booked verge collection system for bulky waste in our City, commencing July 2025! This system is designed to make waste disposal easier, more efficient, more convenient, and environmentally friendly.

What is a pre-booked collection service?

The pre-booked service replaces the standard scheduled bulk and green waste collections that were previously offered to you by the City. The pre-booked service offers a flexibility system allowing you to dispose of bulky waste items year-round, at a time that is convenient to you. You will be able to book the service through an online portal or by contacting the City’s contractor.

Each residential property will receive two collections of either bulk waste or green waste annually, with the option for up to two mattresses or white goods collections, limited to two items per year. Residents can opt to forgo their mattress and white goods collections in favour of an additional green waste collection annually. Additional collections can be purchased for a fee beyond annual allocation.

Why a pre-booked collection service?

Convenient: Provides a service you can book year-round.

Educational: Provides a simple online booking service that promotes alternative disposal methods and reducing items ending up as waste, while educating residents what can and cannot be placed on the verge.

Efficient: Reduces residents waiting for their scheduled collection.

Environmentally Friendly: Proper disposal of bulky waste helps in maintaining a clean and sustainable environment by recovering more recoverable items.

Safer: Improves streetscapes, reducing hazards and damages.

Flexible: Provides a service customisable to your needs.

Equitable: Provide a more equitable service while offering additional collections to those who require it at a discounted rate.

  • We are on our way to a new waste system for Kwinana commencing July 2025. The pre-booked verge collection aims to further reduce waste while promoting recycling. This system is designed to make waste disposal easier, more efficient, more convenient, and environmentally friendly. We considered a range of factors across economic, environment, social and governance outcomes.

  • The City actively involved the community, engaging residents through meetings with specialised groups, as well as interactions at shopping centres and pop-up sessions. The City ensured that residents were thoroughly informed about the three options before facilitating discussions regarding the proposed alternatives. N = 97

    70% pre-booked variant system. Within this group:

    • 37% Option 2: Pre-booked.
    • 33% Option 3: Hybrid.

    30% current

    • No emissions calculated.

      Waste Avoidance:

      • Scheduled: 0%
      • Pre-booked: 26%
      • Hybrid: 16%

      Material Recovery Rate:

      • Scheduled: 51%
      • Pre-booked: 62%
      • Hybrid: 68%
      • Household cost:

        • Scheduled: current
        • Pre-booked: -$0.79
        • Hybrid: $5.47
        • Alignment with waste strategy:

          • Scheduled: not aligned
          • Pre-booked: partially aligned
          • Hybrid: partially aligned
            • Scheduled: Moderate
            • Pre-booked: Low
            • Hybrid: Low/ Moderate

          When are we Changing?

          The City will be implementing this system in July 2025. Keep an eye out for more information closer to the date.

          How it Works

          To book this service, you can visit our dedicated booking website and follow prompts to schedule your desired service at a time that is convenient to you. Alternatively, you have the option to call the Citys Contractors for assistance with booking.

          Keep an eye out for more information regarding booking closer to the date.

          Other Changes

          The City of Kwinana is dedicated to promoting sustainable practices and protecting our environment. By implementing the pre-booked verge collection system, we are taking another step towards a greener future.

          Join us in this exciting initiative and let's create a cleaner, healthier, and more sustainable community for generations to come.

          Read the full City of Kwinana Waste Collection Review Background Report

          How do I book a verge collection?

          You will be able to book the service through an online portal or by contacting the City’s contractor. More details will be released closer to July 2025.

          Will pre-booked service reduce reuse or recycling of items?

          No. Pre-booked collections are intended for items that are at their end of life.

          If you have items that can still be used, please consider your local Facebook Buy Nothing group, online selling sites like Gumtree, and Facebook Marketplace, or a charity donation/collection instead.

          Where possible, recyclable materials will be separated and reprocessed, enhancing material recovery.

          How many collections will I get each year?

          Each residential property will receive the following per annum:

          Two collections of:

          • Bulk waste or
          • Green waste

          As well as up to two of the following as an additional collection/s:

          • Mattresses or
          • White goods

          Residents can opt to forgo their mattress and white goods collections in favour of an additional green waste collection annually.

          What items can I put out for collection?

          Bulk Waste Collection

          Accepted Items

          • Air conditioners
          • Barbecues (not gas bottles)
          • Bicycles
          • Bulk polystyrene
          • Bulky toys
          • E-waste (TVs, computers, accessories)
          • Fencing (timber and steel only)
          • Floor coverings (linoleum, carpet)
          • Garden hoses
          • Household furniture (no glass)
          • Scrap metal
          • Plant pots
          • Small electrical goods
          • Timber (not garden waste; max. 1.5m length)
          • Furnature
          • Lounge suites
          • Wire/strapping

          Non-accepted items

          • Glass, including plate glass, mirrors, shower screens and glass in furniture
          • Tyres or motor vehicle parts
          • Construction/ demolition materials, including bricks, paving, tiles, toilet cisterns, concrete, wire, sand or cement
          • Dirt, soil, sand or mulch Asbestos or non-metal/timber fence sheeting
          • Garden organics and food waste
          • Fire extinguishers, EPIRBs or flares Hazardous waste, i.e. chemicals, oils, paint, pesticides, solvents, batteries, gas bottles or aerosol cans Items over 1.5 metres in length and over 3 cubic metres of waste collectively.
          • Unsorted waste

          Green Waste Collection

          Accepted Items

          • Tree branches and shrub prunings

          • Flowers

          • Palm fronds

          • Twigs Items less than 1.5 metres in length

          • Items less than 300mm in diameter

          • Items placed with cut ends towards the street

          Non-accepted items

          • Green waste placed in boxes, plastic bags, chaff or hessian sacks
          • Lawn clippings, weed, plant roots, turf
          • Sand, dirt and soil
          • Treated wood or sawn timber
          • General household rubbish or junk
          • Green waste contaminated with rubbish, wire or plastic
          • Branches/limbs longer than 1.5 metres (maximum length 1.5 metres)
          • Tree trunks, stumps or limbs larger than 300mm in diameter (maximum diameter 300mm)
          • More than 3 cubic metres of green waste
          How much will this cost me?

          There will be no charge for us to change from the current scheduled service to the pre-booked collection service.

          How far in advance do I have to book?

          It is recommended to book your pre-booked collection as early as possible as collection dates will be removed from the booking form once exhausted. It is recommended to book early for peak periods (Spring and Easter) as these times are expected to be booked out in advance.

          Do all properties receive this service?

          All residential properties paying the waste service change will receive this service.

          Commercial properties are not eligible for this service, however we are exploring options to potentially assist commercial properties.

          Can I book more than one collection at a time?

          Yes, if you have more than one allocation remaining, you can book multiple collections for the same date.

          To do this, please make a note on the Booking Request form under “Anything else we need to know about your collection?” that you would like to use 2 allocations for one booking. Alternatively, you can make separate bookings for each collection.

          Can I order additional services?

          Yes, you can order additional services. You will be required to pay for any services over your annual allocation at a discounted rate

          Did you consult with residents about this change and how did you engage with us?

          Yes, the City actively involved the community, engaging residents through meetings with specialised groups, as well as interactions at shopping centres and pop-up sessions. The City ensured that residents were thoroughly informed about the three options before they participated in the survey.

          Residents from diverse areas of the City participated in the survey, yielding a total of 97 responses. The survey found that 70% of all respondents expressed a desire to transition to a pre-booked system.

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