How has the Waste and Recycling Guide changed? What is included in the new Guide?
The Waste and Recycling Guide is now presented in a calendar format that includes easily accessible information about bulk and green waste verge collections, bin days and recycling opportunities.
This new calendar format is unique to Kwinana and includes magnets to easily store on your fridge like a brochure if you prefer.
Where can I find information about verge collection services in my Area?
The new Guide includes information about verge collections, bin days and handy hints on how to recycle and reduce your waste. It includes increased use of images, QR codes and simplified maps, making it easy to understand how to correctly dispose of your waste and recycling.
When do the changes start? Why are these changes being made?
Collection maps are located at the back of the printed Guide to make them easier to access when the guide is hung as a calendar. The online digital Guide has the maps located at the front.
I haven’t received my Guide, how do I get my Waste and Recycling Guide?
A review of the previous guide was undertaken through 2020/21, including benchmarking of other Local Government guides and community consultation, leading to the development of the new Guide.
Residents were consulted through March 2021, demonstrating a strong preference for a new calendar style guide with more easily accessible information about verge collections, bin days and recycling opportunities.
In May 2021, residents were re-consulted on a new draft guide, which received very positive feedback and a number of suggestions for further improvements, which were incorporated into the final design.
The City will continue to consult with community on the new guide ahead of the design of future waste guides.
Can I recycle my Guide once I am finished with it?
The new Guide will be delivered to your residence from the beginning of July, however if you don’t see it within a couple of weeks please contact the City of Kwinana on 08 9439 0200 or email firstname.lastname@example.org
Is the Guide environmentally friendly?
By following the Australasian Recycling Label (ARL) directions on the front of the guide you can ensure the guide, including its packaging and magnets, are disposed of correctly and its recycling maximised.
How do I provide feedback on the new guide?
The new Guide is printed on recycled paper, with soy-based inks and to keep your calendar safe from the weather during delivery it is wrapped in oxo-biodegradable plastic that can be recycled through REDcycle at your local Woolworths or Coles supermarket.
Are my verge collection services changing?
The City intends to undertake further community consultation on the Guide in late 2021 to obtain feedback on the Guide and inform the development of the next year’s Guide.
Feedback can be provided to the City at any time however via email email@example.com
Why have you made these changes?
The City will continue to provide two bulk waste verge collection services and will be changing its green waste verge collections to three per year.
The quantity of green waste material you can dispose of each year is not being reduced, only the number of collections. Under the previous four collection system you were allowed to place two cubic meters of material per collection (total of eight cubic meters per year), while the new three collection system allows three cubic meters per collection (total of nine cubic meters per year).
There is also a change to four verge collection areas instead of the previous three, and part of this change includes all of Wellard now being in the same collection area.
What consultation was done with residents to inform the changes?
A review of the City’s bulk waste service was undertaken through 2020, including benchmarking of other Local Government services and community consultation.
Residents were consulted through October-November 2020, demonstrating a strong preference for continued verge collections.
No other Perth or Peel Local Government provides four green waste collections per annum, with three being the maximum provided in any other area, and the City’s collection data showed only 14% utilisation of the four green waste collections by Kwinana residents.
The review also found that, due to ongoing residential growth, pressure had been mounting on collection times with the previous three area collection schedule. To alleviate this, a revised four area schedule was recommended.
In December 2020, Council adopted updates to the verge collection service, commencing in 2021/22; this included an improved, four zone, collection schedule and green waste collections being reduced from four to three collections per annum. The full details of the review findings and recommendations that were adopted by Council are outlined in the 16 December 2020 Ordinary Council Meeting Minutes from page 47.
These changes are intended to improve the ease of use, efficiency and environmental outcomes of the service.
The City will continue to consult with community to ensure the bulk waste service meets needs and expectations
Have green waste collections been reduced to cut costs?
As part of the review of the City’s bulk waste service, residents were consulted through October-November 2020. The consultation was captured through a digital survey which was publicised through social medial, email networks and e-newsletters, as well as City staff directly engaging with residents at Kwinana Market Place. A total of 1,132 responses were obtained.
The consultation focused on current service satisfaction levels, resident priorities for service outcomes (convenience, cost, streetscape appearance and environmental outcomes) and preferences for future service options (verge, on-demand, tip passes, third kerbside organics bin).
The results of the survey outcome were publicised by the City through the Spirit Newsletter, e-newsletter and direct email to residents who had registered as part of the consultation.
The feedback from the community provided through this consultation was a key aspect of the recommendations provided to Council for adoption following the completion of the review. The full details of the review findings and recommendations that were adopted by Council are outlined in the 16 December 2020 Ordinary Council Meeting Minutes from page 47.
Further consultation with community will be undertaken to ensure waste services are meeting the community’s needs into the future
It takes a long time to pick up my verge collections, have you improved this?
The actual quantity of green waste material you can dispose of each year is not being reduced, only the number of collections. Under the previous four collection system you were allowed to place two cubic meters of material per collection (total of eight cubic meters per year). With the new three collection system allowing three cubic meters per collection (total of nine cubic meters per year).
The City of Kwinana was the only Local Government in Perth or Peel that provided four green waste collections, and only 14% of residents were using each of the four collections. This indicated a very inefficient collection system that was not aligned to the overwhelming majority of resident’s needs.
The number of green waste collections has been changed to three per year to align with resident’s utilisation of the service and improve the efficiency of the collection program. With the ever-increasing costs associated with the majority of services provided by the City, including waste management, it is crucial that services are aligned to community needs and delivered as efficiently as possible so as to reduce the impact of these rising costs on residents.
Why don’t we have tip passes?
Yes! As part of the review of the City’s verge collection services, it was found that collection times were under increasing pressure due to the growing number of homes in the area, particularly in the former Area 3.
As a result, we have added a fourth collection area that will include properties in Kwinana Beach, Naval Base, Hope Valley, Postans, Mandogalup, The Spectacles, Anketell and Wandi.
The whole suburb of Wellard will now be included in Area 3, rather than being split across two zones as in previous years, to eliminate confusion for residents.
Why don’t we have on-demand verge collection or skip bins?
The City of Kwinana does not own or operate its own residential waste landfill facility.
In the bulk waste service review conducted by the City in 2020, it was found that providing residents with “tip passes” from landfill facilities in surrounding areas would be the most expensive of any of the available bulk waste management options and also had the poorest environmental outcomes.
While “tip passes” can provide convenience of disposing of waste at any time throughout the year, they are also highly inconvenient for residents without access to a utility or trailer. This was reflected in the results of the community consultation undertaken in late 2020, where “tip passes” were, by far, the least preferred option of how to manage bulk waste in the future.
Why don’t we have a third organics bin (FOGO or GO)?
As part of the Council decision in December 2020 to continue with a modified verge collection system, the Council also adopted a commitment to explore on-demand options for potential future integration.
In the bulk waste service review conducted by the City in 2020, it was found that residents had a high level of satisfaction with the current verge collection service, and had the highest preference for this type of system over other options, however also demonstrated an openness to on-demand services. Further investigations, cost modelling and community consultation will be undertaken in exploring on-demand options for Kwinana.
In March 2021, Council adopted the City of Kwinana Waste Plan 2021-2025, which includes an action to undertake a feasibility assessment of a third kerbside bin for organics. This feasibility assessment is intended to be completed by the end of 2022/23 and will ensure informed decision making on the optimal future kerbside waste collection option for the Kwinana community.