Business Support

COVID-19 information at a glance

Parliament of Western Australia enumerates updated information and useful resources.​

Keep informed with the WA Roadmap to help create a COVID Safe society with new ways of living and working.​​

COVID-19 Contact Registers

A number of businesses, venues, commercial transport, organisations and takeaway facilities are required to maintain contact registers for WA Health Department COVID-19 contact tracing. These mandatory requirements have been designed to support contact tracing in the event that a COVID-19 outbreak occurs. 

When attending any of these facilities, all visitors will be required to leave contact details, via manual or electronic means, before entering. It must record the following information;

• Name
• Phone number
• Location
• Date
• Arrival time

Contact registration is not required for children under 16 years. However, adults that accompany children under 16 are encouraged to register their details.

The SafeWA application has been designed to assist with contact tracing and each location, including all City of Kwinana buildings, will have a specific QR code created for it. This QR code may be scanned by visitors, through the SafeWA app, to confirm their attendance at the facility. 

The SafeWA app can be downloaded via the Google Play Store or Apple App Store. 

The City of Kwinana recommends the use of the SafeWA application for a quick and easy way to record visitor contact details. However, all City buildings will also have an alternative format for patrons to record their details. The State Government has developed templates for paper-based contact registers for businesses/venues to download and use for appropriate contact tracing and the City of Kwinana recommends that all affected local businesses and facilities make use of these templates. 

Proof of COVID-19 Vaccination

The State Government of Western Australia has declared that from Monday, 31 January, 2022, proof of COVID-19 vaccination requirements will be required state-wide for:

• Visitors to public and private hospitals, and residential aged care facilities;
• All hospitality and food and licensed venues:
  • including restaurants, dine-in fast food, cafes, bars, pubs, clubs, taverns;
  • excluding food and non-alcoholic beverage takeaway, roadhouses, and service stations
• Bottle shops;
• Indoor entertainment venues, including play centres, gaming and gambling, theatres, concert halls, museums, cinemas and live music venues, including the Perth Convention Centre;
• Nightclubs;
• The Crown Perth complex;
• Major stadiums;
• Gyms, fitness studios and centres;
• Amusement Parks and the Zoo; and
• Music festivals and large events with more than 500 people, unless exempt.

Community sport and school-based events, unless at one of the specific venues listed, are excluded from the proof of vaccination requirement.

Acceptable forms of proof of vaccination (unless medically exempt, in which case proof of medical exemption must be issued) include:

• The ServiceWA app
• Your COVID-19 digital certificate from myGov or the Express Plus Medicare mobile app.
• Your certificate stored in a smartphone wallet, along with an acceptable form of identification.
• A hardcopy of your certificate, along with an acceptable form of identification.
• A digital or hardcopy of your immunisation history statement, along with an acceptable form of identification.

The State Government of Western Australia have created the ServiceWA app. The ServiceWA app allows you to scan into locations you visit, access your proof of vaccination and access your G2G passes in the one place. 

The ServiceWA app can be downloaded via the Google Play Store or Apple App Store. Resources to help you install the app can be found on the WA Government website.

In the event that visitors refuse to comply with the contact tracing or proof of vaccination measures outlined above, they will be refused entry to the building and further actions may be taken. 

Please note; records collected through the SafeWA and ServiceWA apps are encrypted and stored securely. These records are only accessible by authorised Department of Health contact tracing personnel, in the event that COVID-19 tracing needs to be undertaken. This requirement ensures that the Department of Health can quickly and effectively identify the businesses/venues an individual has visited, in order to keep the community safe. In addition, the WA Police Force will be informed of your COVID-19 vaccination status for G2G Pass purposes, and limited other purposes.

Data collected will only be kept by stored for a maximum of 28 days is only used by WA Health for COVID-19 contact tracing purposes if required.

All manually completed contact tracing data submitted to City of Kwinana facilities will be kept for 28 days, in a secure lockbox, then destroyed via a secure document destruction service. Data will only be shared with the Department of Health, upon request, for the purpose of contact tracing. The City of Kwinana will not use information gathered for marketing or research purposes.

SafeWA Application for Businesses

The State Government has released information for businesses and venues on how they can start using the SafeWA app. 

See the business related information here.

Businesses using their own QR code must also provide a SafeWA code for signing in.

SafeWA application for Individuals 

Individuals can download the free SafeWA app to quickly and securely register their attendance at various businesses and venues. A list of the venue/business that are required to register community attendance are listed below;

• food and licensed venues (restaurants, cafés, bars, pubs, taverns, nightclubs)
• gyms, indoor sporting centres and pools
• places of worship and funeral parlours
• beauty and personal care services including hairdressers and barbers
• galleries and museums
• cinemas, theatres and other entertainment venues
• auction houses and real estate inspections
• community facilities, libraries and halls
• zoos and amusement parks
• function centres
• accommodation facilities that already have check-in arrangements in place (i.e. hostels, hotels, large camp grounds).
• retail venues (supermarkets, shopping centres, pharmacies, hardware and department stores)
• retail components of other business where customers are physically present (bank branches, post offices and customer facing showrooms)
• commercial buses or vessels that can carry 12 or more people where different groups of people interact (party buses, wine and food tour buses, hop on/hop off tour buses, sightseeing tours, party/function boats, sightseeing/tour boats, private charter buses/boats)
• takeaway food and beverage services
• venues with a COVID Event Plan (500 patrons or more)
• certain outdoor events under 500 people (weddings, corporate functions, fetes and festivals)
• public and private hospitals (persons visiting patients, attending meetings/lectures, couriers, and contractors)

Read the letter to takeaway food and beverage businesses, events with 500+ patrons and certain outdoor functions/gatherings.

Find out more about the SafeWA app for individuals. 

Further information including community advice and advice in other languages can be found on the State Government's website. 

FAQs for Visiting City of Kwinana Buildings

Kwinana Local Business Directory​

"Stay Loyal Shop Local" at local businesses in the Kwinana area. Discover updates on adjusted trading hours and additional services on offer in the Kwinana Local Business Directory.​

Discover the services on offer in the below categories;

• Accounting, Banking, Post & Newsagencies
• Café, Deli & Restaurants​
• Childcare
• Food, Groceries & Liquor
• Health & Beauty Se​rvices
• Home & Garden
• Retail & Fuel Stations
• Service​s​​​​​​
• Local Suppliers - Fire Hazard Reduction*​

*Any owner and/or occupier who engages a contractor to undertake works on their behalf, is responsible for ensuring that the works completed meet the requirements of the following Fire Notice - City of Kwinana.

Do you own a business in Kwinana and want to be listed in the Local Business Directory? Register your business or update your details/services by completing our Local Business Directory form​.  ​

Electoral Division of Brand Local Business Map

In support of the local businesses in the area, the Brand Local Business Map has been created to promote shopping locally. ​​

Business Obligations​

• Understand your rights and the rights of your employees on COVID-19 and Australian workplace laws.
• Understand your privacy obligations to your staff on Office of the Australian Information Commissioner.
• Find out what tax support are available for you and your employees.
• Department of Mines, Industry Regulation and Safety provides information on employment obligations and entitlements relevant to a range of situations.
• To retain trainees and apprentices, you may be eligible for a wage subsidy which can cover 50 per cent of their wage paid from 1 January to 30 September 2020. You can register for the subsidy from early April 2020.
• If you miss paying your employees superannuation, you may need to pay the super guarantee charge. 

Employee Support

• Information on payment and services for people looking for work or doing studies, go to job seekers support.
• Students and trainees who are currently getting a student payment from the Government may be eligible to get the Economic Support Payment in addition to the Coronavirus Supplement. 
• Some Centrelink payments have changed since 20 March 2020. See if these changes affects you  by viewing the latest news for jobseekers​.

Business advice and support

• Small Business Development Corporation has a range of useful resources and support services available.
• The Government of Western Australia Department of Health has created a list of information for business, industry and local government.
• The City of Kwinana has partnered with Business Foundations to offer one-on-one advice to local small businesses who need advice on business continuity, cash flow forecasting and employee obligations. Send the email to the City's Economic Development team​ for more information.
• Food Standards Australia New Zealand has helpful advice for food businesses.
• The Australian Competition and Consumer Commission website features helpful information for small businesses.
• BDO has a suite of information to help you respond to COVID-19.
• Contact your bank if you have specific concerns about your finance, discussion this with your bank is critical and they can help you understand your options. It is recommended that you engage with them as early as possible if you have a problem.
• Tax relief - if you are experiencing difficulties with tax obligations because of COVID-19, you can phone the Australian Taxation Office Emergency Support Infoline on 1800 806 218 for help tailored to your circumstances or send the Australian Taxation Office an email​. 
• Legal Aid WA can provide low-cost and in some instances, no cost legal advice for certain issues. 
• Payment and Service Finder helps employers understand what they are eligible for and how they can claim online.
• Information on how to manage cash flow challenges and retain employees, head to Treasury
• Chamber of Commerce and Industry WA's recovery reform roadmap gives general advice on how business can return to strength through the pandemic.
• Keep your customers up to date. You can share more detailed and timely updates through social, website posts, email, text, the Google directory or on the Kwinana Local Business Directory by completing Kwinana Local Business Directory Form.
• Find out about COVID-19 safety plans, financial support and current restriction for businesses on the State Government's website. 

Crisis management

• Crisis planning - PWC offers some tips for responding to business impacts, such as crisis planning, effective communication, workforce planning and supply chain.
• Resilience – Deloitte have some tips and insights into the impact on leadership, the future of work and understanding the impact across a range of sectors.

Free online courses

Many businesses are having to change the way they do business, with more outlets going online, using video for meetings and offering delivery.

• ​​Small Business Development Corporation are running several webinars that can help you improve or run your business for free or for a very minimal fee.
• LinkedIn is also offering free online courses that might help you with remote working.​

Health and Safety

• Safe Work Australia provides advice on work health and safety requirements in your workplace, including designing flexible work arrangements, safe telecommuting, ergonomic guide to computer-based workstations and avoiding the risks of working alone.
• The Department of Mines, Industry Regulation and Safety provides workplace safety and OSH obligation advice.
• Stay up to date on daily cases and situations on COVID-19 health alert.
• Lifeline and Beyond Blue provide mental health support and well-being. ​