Food Complaints

Please direct any concerns you have about public health in the food service industry to our Environmental Health team on 08 9439 0475. For more information about food safety and hygiene practices, please visit our food businesses

Tips for lodging a food complaint

Key tips for managing evidence when lodging a food complaint:

remember to keep the food product in its original packaging and if relevant, any foreign matter;
refrigerate any uneaten portion of the food (or freeze, if you can’t report immediately);
keep your receipt;
seek early medical attention and tell your doctor if you think your illness is related to the food you have eaten. The doctor may offer further testing which can help to identify the source of the problem; and
you may choose to contact the food business, as they can also begin their investigation and sometimes commence a food recall.

Lodge a food complaint to the City online

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City of Kwinana kaditj kalyakoorl moondang-ak kaaradj midi boodjar-ak nyininy, yakka wer waabiny, Noongar moort. Ngala kaditj baalap kalyakoorl nidja boodjar wer kep kaaradjiny, baalap moorditj nidja yaakiny-ak wer moorditj moort wer kaditj Birdiya wer yeyi.

The City of Kwinana acknowledges the Traditional Custodians of the land on which we live, work and play, the Nyoongar people. We recognise their connection to the land and local waterways, their resilience and commitment to community and pay our respect to Elders past and present.